OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online. information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

What Information We Collect

This notice applies to all information collected or submitted on the JumpOrange website, through a mobile application, during calls with you, and in our facilities. We also obtain information from you from third parties. We collect a variety of types of information. Examples include: You provide, such as when you make a purchase, interact with a salesperson, visit or contact us, register for an email/sms subscription or online account, participate in a contest or sweepstakes, respond to a survey, engage in promotional activity, register to attend an event or appointment, apply for employment, or sign up emails or marketing. 

• Contact information, such as your name, address, phone number, or email address;

• Purchase information, such as the items you purchase, items you have altered or custom made (including measurements), payment method and payment information (such as debit or credit card number and information), billing and shipping address, and contact information (such as for receipts or order updates);

• Preference information, such as your contact and marketing preferences and brand and merchandise interests;

• Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, information about wish list items, items in your online shopping cart or saved for future purchase, registry information, product review information, gift card and Nordstrom Note information, and other information about your profile or account;

JumpOrange does not collect Credit/Debit Card Information. We use third party companies to process payments and do not have access to customer financial data.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

THE WAY WE USE INFORMATION:

We use the information you provide about yourself when placing an order only to complete that order. This information will not be shared with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. This information will not be shared with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

LOG FILES

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.

Cookies and Web Beacons

We and third parties we work with may collect information from the computer, tablet, phone, or other device: that you install our mobile application on, that you use to access our website, or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information and generally only includes personal information if you provide it through our mobile application or website or choose to share it with us. 

Methods we use include:

• Cookies (which may be session-based or persistent and are typically small data files that are stored on your hard drive or in connection with your Internet browser);

• Web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other devices when you visit our website, use or mobile application, or open an email we send to you)

• Website and mobile application log files (which we tend to create automatically in connection with access to and use of our website and mobile application):

• Flash cookies  (which may be placed using Adobe Flash software-learn; more about privacy and storage settings for Flash cookies here): and other technologies (which may be similar to or different than the methods note

Email Choices

You can opt out of marketing or advertising emails by utilizing the “unsubscribe” link or mechanism noted in marketing or advertising emails you receive from us or JumpOrange.com. You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the “Additional Information and Contacting Us” Section below and sharing the email address at which you receive marketing or advertising emails. Please contact 1.877.388.58667, and for service or transactional emails about your JEM Club membership, please contact support@jumporange.com. To unsubscribe from marketing or advertising emails you receive from JumpOrange, please utilize the “unsubscribe” link or mechanism noted in the marketing or advertising emails you receive from us, or visit the privacy policy associated with the brand that you are receiving emails from and use the choices provided therein.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can access all your personally identifiable information that we collect online and maintain by logging into your account or contacting our customer service. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

HOW TO CONTACT US

Should you have other questions or concerns about our privacy policy, please call us at 1-877-388-JUMP(5867)